You can see a list of all missed calls that your employees did not call back. No customer is forgotten - you are sure!
You get a complete analytics on staff time: the number of calls each employee takes, the amount of time spent on calls, the distribution of calls throughout the day.
Audio recordings of conversations with customers and calls data from mobile phones of your employees help you monitor and improve service quality.
Wire integrates with your CRM system and saves all calls to a customer card. You can dial the client number in one click directly from the CRM. It takes 2 seconds to create a new customer card.
You always have at hand information about how your employees work on the road or remotely. Wire captures conversations on mobile phones constantly.